Prodways 3d printer service contract

 
Preventative
Standard
Premium
Preventive Maintenance Visits
1/Year
1/Year
1/Year
Technical Hotline Support
-
Included
Included
Replacement parts*
-
Included
Included
ProMaker Software Updates
-
Included
Included
Additional on-site visits
-
-
1/Year
UV Diodes
 
 
Included
DLP and DLP Board
 
 
Included

Response time
 
 
 
Phone support
24 hours
8 business hours
4 business hours
Onsite service
-
4-6 business days
1-4 business days
Travel cost
At Cost
At Cost
Included


**    Additional visits are as per quote