Prodways 3d printer service contract

 
Preventative
Standard
Premium
Preventive Maintenance Visits
2/Year
2/Year
2/Year
Technical Hotline Support
Included
Included
Included
Replacement parts*
Per quote
Included
Included
ProMaker Software Updates
Included
Included
Included
Additional on-site visits
**
Included
Included
UV Diodes
 
Included
DLP and DLP Board
 
Included

Response time      
Phone support
6 business hours
4 business hours
2 business hours
Onsite service
** see below
5-10 business days
3-5 business days


**    Additional visits are as per quote